Tuesday, April 30, 2013

A-England Water Marble

Back in January I ordered from A-England. They were having a sale and I finally broke down and ordered a bunch. Unfortunately Royal Mail decided they would crack down on polish shipment at the same time. I knew that some orders had made it through and I figured mine probably didn't. I waited a month before I contacted them because I knew the answer would be something I didn't want to hear but I was avoiding it. When I finally contacted them, they told me my order had been destroyed and they reimbursed me the full amount. Amazing customer service!!  I can't imagine how much they lost in merchandise but they covered everything. I was so sad because I am in love with these polishes and they make a fantastic water marble......


 

8 comments:

  1. Aww that's so sad to hear. They have great customer service though to have refunded you the full amount.

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  2. That sucks that the package never made it to you. That was really nice of them to reimburse you the full amount. The water marble looks amazing.

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  3. Beautiful marble! Such a pity that your package was among the destroyed ones. :/ But that's customer service for you... to refund the full amount... nice.

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  4. Beautiful! I'm blown away by the beauty!

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